Phone: 0419 623 263 Sales Enquiry

Testimonials

No hesitation in recommending Pam .........

No hesitation in recommending Pam .........

"After trying a number of other property agents who promised the world at the time of signing you up and then consistently failing to deliver, we were introduced to Pam Baum. I am happy to say the experience with Pam has been extremely positive. She has secured a tenant for us within a very short period of time. Pam communicates with us on a daily basis keeping us informed. My husband and I have no hesitation in recommending Pam as a professional, hard-working and an efficient property agent."

John & Irene McGillivray

Over the moon ....... only took 2 days to sell !!!!!

Over the moon ....... only took 2 days to sell !!!!!

We couldn't have been more delighted to have Robyn as our agent. We have known
Robyn and her family for many years and she had initially seen 72 George St when our
son was there. When I contacted her after our holiday she immediately contacted us with
all the information we needed and signed us up. She advised us as to what we needed to
do for a sale and for the photographer to get some good shots.
Well we were over the moon when it only took 2 days to sell after being posted on the
Internet. Her personal attention was wonderful and she has now signed up our son's house.
We would recommend her highly to anyone. Thank you Robyn xx

Michael & Cecilia N

Exceptional level of customer service .....!!!!!

On behalf of Cindy and Myself I would like to express our gratitude to you and your team on the exceptional level of customer service we received in finding tenants for our property.

I would highly recommend your business to any potential home owners looking for a quality of service that is second to none.

Cindy & Garrett

After only 1 week ......................

After only 1 week ......................

I feel it is the least I can do to send in a testimonial for Mackay Regional Real Estate regarding our experience with you.

We had been looking for our ideal property for a few years and over that time came to know Robyn Faa from Mackay Regional Real Estate. We developed the most amazing and natural relationship with her, simply because she was always welcoming and remembered us, including our children, and took the time to get to know exactly what we wanted. When we were ready to put our house on the market, it was a no brainer- Robyn was going to be our agent. Her level of service was refreshing, she was familiar with our area, she knew the market, she knew what buyers would be interested and she was excited about the prospect of helping us move onto the next stage of our lives. Robyn was extremely efficient in organising for photos to be taken and signage to be erected and advertising to begin. Open houses were a breeze and she followed up with an extensive report that same day regarding people who came through, if they seemed keen, what their goals were (which proved she was just as professional when promoting the house to potential buyers and having their interest in mind too). After only 1 week, our home had multiple offers and negotiations went favourably for us.
I have no hesitation whatever to recommend Robyn!

George & Tennille B

Utterly professional .....

“We have used Pam as our Estate agent a few times over the past 6 years. She is utterly professional and her knowledge of the Mackay market is extensive. Most importantly for us though is her very personal approach and ethical manner. Pam is always willing to go the extra mile to find the right tenant for us and we trust her to ensure the tenants are maintaining our home whilst we live away in another State. I cannot recommend Pam highly enough!!”

Q & C Hildebrand

Immediately impressed by Robyn’s positive attitude........

Immediately impressed by Robyn’s positive attitude........

We are pleased to give this testimonial.

After disappointments with other agents, we chose M.R.R.E, and were immediately impressed by Robyn’s positive attitude. She demonstrated keen understanding of our requirements in a difficult market. Robyn conducted open houses with the greatest efficiency. When it came to negotiating the sale of the property, she brought forth the skills we had come to expect from her. We became friends during our dealings. We would recommend MRRE and especially Robyn to anyone.

Jan S. & Gordon P.

Thank you so much Robyn.......

Thank you so much Robyn.......

We were extremely fortunate to work with Robyn Faa for the sale of our home and also the purchase of our new family property and have been absolutely overwhelmed with her level of personal investment ensuring our journey went smoothly and exceeding all of our expectations. Both the sale and purchasing tasks were a huge undertaking on our family both financially and emotionally with a massive amount of work required through dealing with banks, negotiations of sale/purchase, working with solicitors, removalists, cleaners the list goes on and on. My wife and I have bought and sold properties in the past but have always found with difficulty a way to navigate through the ocean of title searches, interest rates, relocating etc but this is the very first time we have had the incredible level support of Robyn Faa. Her level of professionalism, communication, market knowledge, guidance and wonderful persona provided my wife and I, an incredible sense of calm and confidence. Her approach to our sale and result was methodical and disciplined, if I can quote something she said after our home being on the market for a couple of months without a formal offer. I asked Robyn if we should lower the price, she replied with, ‘If it was any other agent they would recommend a price reduction, BUT, it is my job to get you the best possible price and I believe the home is priced correctly, lets remain the course’. We did this and sold our home for only $4000 less than our asking price which was a fantastic result for us. I will never forget the way Robyn integrated into our family becoming such an important and appreciated member of our team. We would have never achieved the results we did with any other agent, we found the value for money with regard to commission was exceptional for the level of service that we received. I will continuously promote Robyn Faa and Mackay Regional Real Estate for the experience we had and will be forever grateful for the personal investment she has made in ensuring our 100% satisfaction. Thank you so much Robyn.

PJ Wells

We would easily recommend Robyn and MRRE ...............

We would easily recommend Robyn and MRRE ...............

We would easily recommend Robyn and MRRE as we found Robyn to be a well respected knowledgeable agent who operates a professional and integral business with a depth of warmth that is refreshing in the industry. We would thoroughly recommend them.

G and M Mahon

Genuine, professional and a truly wonderful person..

Genuine, professional and a truly wonderful person..

Genuine, professional and a truly wonderful person...

Robyn is easily one of the most likeable, genuine, warm, lovely and professional persons we have ever met. Her level of expertise, hard work and commitment was only outdone by her truly lovely personality. Such a pleasure to list and sell our house with her. Nothing is too much for her, she always makes herself available night and day, and works incredibly hard. She is not pushy or intrusive, and I can imagine potential buyers must feel very comfortable with her. She provides detailed, extensive and frequent feedback during the selling process, with weekly updates and progress reports via email which we found extremely useful and very much appreciated. If I sell again in the future I will, without a doubt, engage Robyn for the job.

Alison & Andrew

She found and secured for us, the most perfect home........

She found and secured for us, the most perfect home........

We recently purchased our very first home with Robyn, and we feel so incredibly lucky to have done so!!

We were looking for some time and met many agents along the way - but none like Robyn!! Her knowledge, level of service and expertise is outstanding...

But more than that, and we believe more importantly, both the hubby and I just really, REALLY liked her!! Not only was she helpful, but also available around the clock!!! We were a little nervous at times, being our first ever purchase and Robyn was genuine, warm, gentle, and just made us feel so much at ease, without being at all pushy.

We could not recommend Robyn more highly. She has found and secured for us, the most perfect home, so I don't imagine we will require her services for a very long time now - but when we do - we will seek her out. And in the meantime, we'll shout her name from the rooftops!!

We are so very grateful to you Robyn. Thank you from our very full-to-the-brim hearts.


Luke & Sadie - Buyer

Robyn is simply amazing!

Robyn is simply amazing!

Robyn's personality is one that will endear her to whomever she comes into contact with. She has the energy and efficiency that is required for the work she does. Her kind, sensitive and tolerant nature and her keen sense of understanding of the needs of people she deals with places her in a class of her own. Her attention to detail and prompt responses and actions are admirable.Robyn achieved a very satisfactory sale price with one of her greatest attributes - the power to negotiate with positive outcomes.Her knowledge of the market and her able guidance made the sale of our property a reality in the current market in Mackay.

We are more than absolutely satisfied with everything she did for us with a very personalized touch.


We wish her and your company every success in the future.

Kind regards

Naleen & Tian

I would like to thank you

I would like to thank you from the bottom of my heart for selling my investment unit in Dolphin Heads Mackay recently.
You were the most professional and lovely person to deal with and with myself being Sydney based nothing was a problem for you to help me with.
Not only did you sell my property but arranged all paperwork, explained everything to me and stepped me through all points professionally and with a friendly manner - and even found a buyer without doing a costly advertising campaign, you even arranged cleaners and electricians! You go way beyond anyone’s expectations.
I would absolutely not hesitate to recommend your professional self and company to anyone selling up in the Mackay area.
My unit sat with other agents for well over 12 months without them coming close to selling or even leasing (another option) the unit.
Again Robyn thank you SO much for being the amazing person that you are - you are 1 of a kind.

A Sear

"Professional support..."

The professional support in purchasing this property has been outstanding
In all areas listed I have the received the highest level of service from your company
Many thanks to you and Robyn

Regards Maura

Most professional....!

I would like to thank you from the bottom of my heart for selling my investment unit in Dolphin Heads Mackay recently.
You were the most professional and lovely person to deal with and with myself being Sydney based nothing was a problem for you to help me with.
Not only did you sell my property but arranged all paperwork, explained everything to me and stepped me through all points professionally and with a friendly manner - and even found a buyer without doing a costly advertising campaign, you even arranged cleaners and electricians! You go way beyond anyone’s expectations.
I would absolutely not hesitate to recommend your professional self and company to anyone selling up in the Mackay area.
My unit sat with other agents for well over 12 months without them coming close to selling or even leasing (another option) the unit.
Again Robyn thank you SO much for being the amazing person that you are - you are 1 of a kind.

Kind Regards

Amanda .S

"Wonderful service

After the wonderful service we received from Robyn Faa as our real estate agent in selling our property at Beaconsfield, we would have no hesitation in recommending her services to others in Mackay who may wish to sell their property. We received excellent advice from Robyn at all stages of the selling process. Open House events were held regularly and we always received timely and informative feedback. Robyn is easy to deal with and knows the market. We trusted her implicitly and she did not fail us.

Kind regards

Rod K.

Person of integrity ......

Person of integrity ......

Robyn Faa was recommended to me as a person of integrity, who had a sound knowledge of the real estate industry in Mackay.
Robyn's relaxed, friendly manner, together with her interest in people, enable her to relate to people, to listen, to get to know the property and its features.
She is an intelligent, motivated agent, whose personality, communication skills and transparent approach instil confidence and achieve results.

Kind Regards,

Barbara B

People person......

People person......

I can't recommend Robyn warmly enough. From the beginning she has been polite, considerate and friendly. She has been prompt and professional in her dealings and has always kept me informed of developments.
Moreover, Robyn is a people person and perfect for her job!
Regards,

Connie K

"Highly recommend .....

I am writing to highly recommend Robyn Faa of Mackay Regional Real Estate.

As a first time home buyer, I faced the very daunting process of "getting on the property ladder". Robyn assisted in making this process quite calm and as smooth as possible. She kept in regular contact via phone calls, messages and emails to update me on the progress and re-assure.Robyn's warm and friendly nature assisted greatly. Her knowledge of the Mackay Region and predictions regarding the housing market were greatly appreciated and supported me in my decision to buy my property.

Robyn readily made herself available to work around my own busy work schedule. This flexibility shows great professionalism and dedication to her company and clients. It was this personal touch that really endeared Robyn to me and I cannot thank her enough for answering my queries and concerns at odd hours.

Robyn Faa is a credit to her profession and company and I am immensely grateful for her support during the process of purchasing my first house.

Thank you Robyn.

Regards

Cath F.

Best advice given to call Robyn Faa .......

Best advice given to call Robyn Faa .......

I had been given advice to contact Robyn when selling my house. This proved to be the best advice given to me. Robyn was excellent and her knowledge of how the market was at the time was very informative. Her easy manner, communication and detailed information were first class. She was always there to sort or explain any problems that I might have been having. Robyn was also keeping me informed and up to date in regards to clients visiting my house and any prospects. My house sold within a short time and this was due to Robyn's professional attitude and negotiating skills. I have no hesitation in recommend Robyn to anyone wishing to sell their home.

Shiela S.
Mackay

4 DAYS is all it took .......

4 DAYS is all it took .......

FOUR DAYS is all it took for Robyn to secure a buyer for our property at a price beyond our expectations. Robyn's personable approach and honest advice allowed us to make effective marketing decisions with minimal expense. Choosing Robyn to sell our house was one of the best decisions we have made, and we have only the highest praise for the work she did. When you meet her you'll understand why Robyn comes so highly recommended.

A & J Flanagan
North Mackay

Right choice .....

Right choice .....

From the moment I listed my property with Robyn Faa of MRRE I knew I had made the right choice of Agent. Robyn was very professional yet always showed a personal interest, and communicated honestly in regards to buyers' opinions, ensuring I was fully informed immediately after each and every inspection and open house. Robyn achieved a sale of my property during a very difficult time with the decline in the Mackay property market. Robyn's contact with myself and the buyer during the whole process was amazing and I would highly recommend Robyn to any prospective seller or buyer.

Deb Mc

Honesty and integrity within the Real Estate market !!!!!!

• Regular Weekly Updates
• Really pushed our sale of land in the little time frame since starting with MRRE
• Sourced out possible new buyers from MRRE database pool of contacts and liaised with other real estates
• Would highly recommend Robyn for future Selling onto my family and friends due to her honesty and integrity within the Real Estate market.

K Evans

Her honesty was wonderfully refreshing. !

Her honesty was wonderfully refreshing. !

It is with extreme pleasure to provide a Testimonial on behalf of Robyn Faa from Mackay Regional Real Estate in Mackay.

A very close friend recommended ‘Robyn Faa’ from ‘Mackay Regional Real Estate’ in relation to selling our Mother’s unit in West Mackay. Our situation was of a delicate nature and Robyn was ‘absolutely brilliant’!
Robyn truly showed compassion and professionalism. Her honesty was wonderfully refreshing. Every interaction and feedback was impeccable. We would 110% recommend Robyn to help purchase or sell your property with her at ‘Mackay Regional Real Estate’.

Mark & Liz

My husband and I could not be happier

My husband and I could not be happier with the way Robyn handled the sale of our property.
The service was outstanding and Robyn's personal interaction with both ourselves and potential buyers was exemplary. Robyn made the whole process stress free and could not have been more helpful. I would recommend Robyn Faa to anyone who is contemplating selling their property. You will not find a better agent ! !

Peter & Kathy

We were exceptionally happy .........

We listed our property with Robyn Faa because of her friendly, optimistic attitude. We had contacted other real estate agents who immediately wanted to discuss a lower selling price with us. Not Robyn, instead, she wanted to discuss a higher selling price with us, pointing out other similar properties in the area that had recently sold at a higher price than what we originally had in mind. This was extremely refreshing.

We were exceptionally happy with the way Robyn presented our property for advertising – the offer of a large picture board (as part of the advertising campaign), for a reasonable price helped to portray our property prestigiously. This, no doubt, added to the interest that was generated in our property.

Robyn took great pride in ensuring our ‘Open Homes’ were well advertised with balloons on the sale boards, etc. and each ‘Open Home’ event had prospective purchasers attend, which was very pleasing on our part. Also, Robyn was very thorough in following up all contacts, ensuring prospective purchasers were offered second opportunities for viewing at a time appropriate for them. We definitely felt that Robyn worked very hard to ensure that our property was sold at the price, and within the timeframe ,that we were wanting.

Nothing was ever too much trouble for Robyn, her service and support was exemplary. Even when we needed our home to be opened for the purchaser’s evaluators, Robyn kindly offered to open our home and meet with them for us, as we were both busy with work.

We would definitely recommend Robyn to others, if they are wanting to sell their home with a genuine, warm, friendly person who has their customer’s interest as the main priority. We thoroughly enjoyed working with Robyn and her enthusiasm and optimistic attitude throughout the whole process was refreshing!

Rod & Kylie

We were very impressed .....

'My husband and I recently purchased a property that was listed with Robyn Faa of Mackay Regional Real Estate. We were very impressed with how Robyn managed the sale. We are not from Mackay and there were a number of issues we had to overcome with the contract. Robyn helped us every step of the way by organizing inspections and maintenance on the property. She kept us up-to-date with the how everything was proceeding and was very quick to act on any of our requests. I would not hesitate to recommend Robyn and will certainly be giving her a call if we ever have to sell a property in Mackay.'

Georgia from Hobart.

Greatly admire

“Pam is a fellow Real Estate colleague that I greatly admire. I have known of Pam for many years and was fortunate to work with her in the last three years at Smart Real Estate Mackay. When it was time to rent out my property in Shoal Point, Pam was my first choice to look after my property. Pam found a Tenant within a week that I am very happy with.

When it is time to put my property on the market I will be giving the job to Pam. Pam is a tenacious and highly skilled negotiator with many years of experience. I hope she is your first choice too when it comes to deciding on a Real Estate agent.”

N de Silva

Both sales and rentals, Pam has delivered outstanding professional service .............

Both sales and rentals, Pam has delivered outstanding professional service .............

“Over the past decade Pam has been our go to person in the Real Estate field. On every occasion, both sales and rentals, Pam has delivered outstanding professional service with a very personal touch. We have found Pam to be very relational and caring about the smaller details to deliver on the bigger picture. Pam has always met us with a "nothing is too difficult" attitude always looking for a solution to any request and a bonus has been the fact that Pam has her finger on the pulse when it comes to the real estate industry both in Mackay and beyond. What has stood out the most over these many years of working with Pam is the high level of integrity and outstanding communication which is so important to us as Landlords, to be assured we have that person we can trust. To have updated relevant information provided with clear communication is vital and Pam's consistency in this area is exceptional. If you are looking to leave your property in good hands, then we would highly recommend that you see Pam and her dedicated team and we guarantee that you will not be disappointed.”

Stirling & Linda Hart

Pam went above and beyond .........

Pam went above and beyond  .........

“Pam and her colleagues from Mackay Regional Real Estate recently sold my home. Pam went above and beyond during the time that my house was listed and worked tirelessly every day to get the result that we finally achieved. Unfortunately, the market in Mackay is slow but Pam was so determined to achieve the best possible price for us and we are so grateful. Pam also provided the same high-quality service to the buyers. Pam donates a percentage of the commission she receives from the sale to the New Life Foundation to help break the poverty cycle. I would highly recommend her to anyone selling or buying. Thank you so much Pam.”

Mardi Roscher

Thank you so much for all your hard work ..........

Thank you so much for all your hard work ..........

“Thank you so much for all your hard work in selling the house of our late son in North Mackay. We were very pleased with the price it sold for in today’s tough market.

Making the decision to sell and packing up a house full of memories while dealing with the grief and loss of a loved one was a very emotional time for us, and your patience and understanding in dealing with us and all the delays and other legal issues was exceptional.

You were always accessible by telephone and emails and you kept us informed and up to date with ongoing enquiries all the way through to the end.

As we live so far away, this gave us great peace of mind and we could not have asked for more.
We especially appreciated the extra work you did for us after the sale of the house was completed, kindly taking care of the storage, advertising and selling of Brendon’s boat and other furniture and donating the money to Animal Welfare in his name as we requested, all in your own free time and we are beyond grateful to you for that commitment.

It has been a pleasure to have you as our agent and would not hesitate in recommending you to others.
Thank you again and kindest regards”

Sylvia and Ron Algie

Great marketing advise ......

Great marketing advise ......

“In a challenging property market, we found it hard to find an agent that would give not only great marketing advise, but also hope and an achievable plan with honest conversation to move forward.
Thankfully, we found Pam.

Pam was professional, warm and friendly, and always ready to listen and gently guide. Pam’s approach and dedication to the task at hand was wonderfully refreshing and made for less stress. Thanks heaps Pam.”

Myles and Roslyn Waldron

Highly recommend.......

“My wife and I would highly recommend the use of Pam Baum. We found her to be friendly, knowledgeable and efficient through- out our recent dealings in buying our first home. It was not a straightforward deal so Pam kept us up to date with all information we required and advised us in simple terms we could understand clearly. I would not hesitate using Pam in any future real estate dealings we may have. I wish her every success in her new venture.”

Eddie and Liesel Barr

Pam worked tirelessly .....................

“Pam has assisted us through the trouble plagued sale process, yet to conclude, of our property. Throughout the entire process, up to and including after-hours calls and actions on the way to the airport for her annual leave, Pam has worked tirelessly to make the process both successful and smooth for us. It is the service and attitude of people like Pam that move companies from good to great and ensure their viability in today’s challenging markets. On the service received from Pam I would readily recommend her to any future clients. An asset to the company – thanks Pam!”

Daniel van der Westhuizen

Pam was able to close out all of the sales and achieve market rates.

Pam was able to close out all of the sales and achieve market rates.

“Pam has assisted me in two unit projects since 2012 (13 units in total). Over that period the market conditions changed dramatically, however, Pam was able to close out all of the sales and achieve market rates. This was no easy feat given the severe downturn the Mackay region has experienced over the past 3 years. Pam will follow up on all leads and provide the owner with up to date feedback on any possible sale. Having had experience in developing property herself, Pam understands the process and is able to provide owners with what is required to sell property in the current market and identify trends. Pam always conducts herself in a very professional manner and I have no hesitation in recommending her. I will certainly use Pam again in the future.”

Scot Alcorn

Service better than ever with Pam.......

“The service continued better than ever with Pam - what a gem! Pam you are a true professional - whenever Plan A didn't work (and we certainly had some of those) you always had Plan B in action immediately. Thank you so much for your patience and guidance in the sale of 25 Perry St.”

R. O'Loughlin